FAQs
Frequently Asked Questions
Eligibility in detail
Eligibility requirements can depend on individual circumstances, including when an offence occurred. The Parole Board of Canada makes the official determination.
Important to know
- Clear Past Inc. is a private administrative support company and is independent of the Government of Canada and the Parole Board of Canada.
- We do not issue record suspensions.
- We cannot guarantee an outcome or faster government processing.
- You are responsible for providing complete and truthful information.
- Government fees and third-party costs are separate from Clear Past's service fee.
If you require legal advice or representation, consult a qualified legal professional.
You can apply yourself
You Don't Have to Manage It Alone.
The Government of Canada provides official information and application materials for people who choose to apply directly. You do not need to use a lawyer or third-party service provider to apply.
Source: Canada.caClear Past Inc. provides an optional private service for people who want administrative support managing the process.
So why would I pay Clear Past?
You don't pay us because you have to. You pay us because you want help managing the process: organizing documents, tracking requirements, identifying missing information, keeping the case organized, preparing materials for your review, reducing administrative confusion, and providing personalized support.
You make the decisions. We help manage the details.
You can choose the approach that works best for you.
Who does what?
Clear Roles. No Confusion.
Government of Canada
Provides official information, requirements, forms, and processes relating to record suspensions.
Parole Board of Canada
The Parole Board of Canada is responsible for the official decision regarding whether a record suspension is granted, refused, or revoked.
Source: Canada.caClear Past Inc.
Provides private record suspension case management and administrative support. We help organize information, documents, administrative requirements, and application materials.
You
Remain in control of your information, decisions, and application.
Clear Past Inc. does not make government decisions and does not guarantee an outcome.
Ready when you are
You Stay in Control. We Manage the Details.
Clear Past Inc. provides Record Suspension Case Management and administrative support. We are not a law firm and do not provide legal advice.